The Parent and/or Student Complaint Process is a constructive tool by which problems related to employees, students, the schools or the district are resolved. The Board intends that, whenever possible, grievances should be resolved at the lowest possible administrative level. Every effort should be made by campus personnel, whether the teacher or administrator, to resolve concerns informally.

If, and only if, the issue cannot be resolved informally, a formal complaint can be filed using the processes and timelines outlined in LISD board policy available below. Further information about the complaint process is available in the Student Handbook and from the Department of  Administrative and Pupil Services.