Poll finds strong ratings for COVID response

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Respondents to a district survey gave high marks for the COVID-19 pandemic response, as well as for the quality of education students receive at Longview Independent School District.

LISD Community Relations held an online survey from June 9th through July 10th, asking students, staff, and families to rate the district in a variety of categories on a 'star scale,' from one to five stars.

Respondents were also given the opportunity to rate other aspects of the district, from the administration and board of trustees, to departments like Transportation, Finance, Human Resources, as well as how area residents prefer to receive information about Longview ISD, and even the Community Relations Department itself.

The three surveys received a combined 828 total responses, with the parent survey receiving 468 responses, the staff survey receiving 289 responses, and the student survey receiving 71 responses

In response to the question about how well the district responded to the Coronavirus (COVID-19) pandemic, with an average score of 4.1 stars (out of five stars) from parents, 4.2 stars from staff, and 4.0 stars from students.

However, results were a little divided when asked which method of communication the different groups preferred.

Parents said they prefer to get their information 'automated emails/phone calls,' followed by 'website/social media posts.' LISD staff members responded with similar percentages. But students selected 'website/social media posts' as their preferred medium, followed by 'automated emails/phone calls.'

The poll was created by LISD Communication Specialist Matthew Prosser and presented to board members during the July 13 regular meeting.

'Our goal for this survey was to give our board members a snapshot of public sentiment as we continue to prepare for the coming school year,' he said.

Prosser said the Community Relations Department will continue to develop more surveys and polls for the future.

'We are always looking for better and more efficient ways to communicate with our community, and better serve the excellent students and staff of our district,' he said.

To download the complete results, please click here.